Customer:
Hi I want to buy a pair of glasses for my brother but I do not know what to choose as prescription set

KZFOO:
You will need to get a prescription from his eye doctor and his pupillary distance measurement (PD).

Customer:
Sphere its 000 for the right eye and +2.25 for the left eye. Cylinder is -0.25 for the left eye and the axis for the left eye is 180. PD is 70.
Is it for distance that we have to buy?

KZFOO:
Go ahead and choose distance but make sure typing in the prescription carefully, to prevent any mistakes :)

Customer:
Also I have a question, how can you know exactly if the frame we chose can fit his face correctly?

KZFOO:
Does he currently wear glasses by chance?

Customer:
No he lost them thats why

KZFOO:
Oh ok, then I’d recommend going by what you think his size is such as narrow, medium or wide.
Or the only other option would be to go to an eyeglass store and try some on, you will see numbers that look like this but will vary… 52-15-135, that is the size of that frame and whatever is comfortable for him, would be a good size to look at on our website as well.

Customer:
Is there a guarantee if you buy the glasses and the size is too big or too small?

KZFOO:
We offer 30-Day Exchange & Return and 3-Month Warranty policy. Unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Customers are eligible for a one-time exchange & return for each order. Moreover, 3-Month Warranty policy is guaranteed. Any possible defect in materials and workmanship is covered but wear and tear from everyday use/sudden force/impact.

Customer:
Do you guys put magnification at the bottom of the lens if he only needs it there?
because he has a lazy eye

KZFOO:
They will go by what the prescription says exactly, so as long as that info is on there, you should be good to go.

Customer:
okk thank you!